Yesterday I entered my friendly neighborhood Giant Eagle and was beckoned with a come-hither glance and wave from an even friendlier man standing next to a kiosk of handheld scanners.
He asked me if I would like to try Giant Eagle’s new Personal Shopper.
Why the heck not?
The premise? Take one of the scanners, scan your Advantage Card, then hit the store with a buggy (yes, buggy) and some bags. Scan the stuff as you pick them up, then simply place them in your bags. Need produce? No worries! Simply place it on one of the scales throughout the produce section, hit the picture of what you are purchasing and a little scannable sticker spits out faster than you can say “over-priced avocados”.
I moseyed through the store, enjoying the way that I could easily track how much I was spending. Didn’t run into a single hiccup along the way. Filled my buggy (yes, buggy) and then hit the checkout.
At the checkout, you scan your advantage card again, your whole order pops up and you pay. No emptying your cart, not waiting for bagging, it is already done. Give back the scanner as you leave and you’re on your way.
It was awesome.
As I was leaving the store, I got the sneaking suspicion that I just had a small part in the future cutting of human jobs at Giant Eagle.