Boy, Lukey is really gearing up for his election run.
Today, the city unveiled the Ravenstahl Response Line, which allows city residents to dial 311, leave a complaint, and then get a complaint number. Expected complaints are things like a pot-hole or a dead animal on the street.
If you believe that calling in a pothole to the 311 line is going to result in anything other than your continual tracking of the complaint and will actually result in the filling of the pothole, I’d say you also believe that the Pirates will win the World Series next year. Ain’t. Going. To. Happen.
If the situation isn’t addressed, the caller can get in touch with the center again with a reference number that will allow the city to track what happened to the complaint.
Wow! They’ll tell you what happened to the complaint!
I’d imagine a lot of those conversations will be a recorded voice telling you: “Complaint number GP4958-21-x-banana-gram-2 has been referred to the department of Public Works where it currently is queued at number 546 behind complaint number KE3028-52-g-segway-burn-9. Complaint number GP4958-21-x-banana-gram-2 is scheduled to be read and addressed on February twenty third, two thousand and seven. To hear this response again, please press the star key. Otherwise, thank you for calling the Ravenstahl Reponse Line … where we’re moving Pittsburgh forward by keeping the politics out of politics.”